Refund Policy

Effective July 20, 2026.

One promise covers both ways of buying Bento: 14 days, full refund, no questionnaire.

The policy

• First 14 days: whether you bought the app outright or started a Bento Plus subscription, if it isn’t working out for any reason, email us within 14 days of the first charge and we’ll refund it in full. No questionnaire.
• Renewals: renewal charges aren’t automatically refundable, but if a renewal went through when you meant to cancel, email us within 14 days of the charge and we’ll make it right.
• After a refund: the license is deactivated. Your data stays on your computer either way: a refund deletes nothing, and your notes keep a plain-text copy in the Bento Notes folder.

How to ask

Email hello@bentoplanner.com from your purchase email address, or reply to your Paddle receipt. Refunds are processed by Paddle, our merchant of record, back to the original payment method; allow a few business days for it to appear.

Consumer rights

Nothing here limits any refund or cancellation rights your local consumer law gives you; where local law is more generous than this policy, local law wins.